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KMID : 1155220230480030242
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Journal of the Korean Society of Health Information and Health Statistics
2023 Volume.48 No. 3 p.242 ~ p.251
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Analysis of Factors Affecting the Awareness of the Health Care System
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Lee Hyo-Jeong
Lim Ji-Hye
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Abstract
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Objectives: This study was to analyze whether the factors affecting the awareness of the health care system appear differently.
Methods: This study used the 2020 Medical Service Experience Survey, and 12,133 people were selected as the study subjects. Demographic characteristics, chronic disease treatment experience, and type of medical institution were designed as independent variables that affect health care system awareness, and education level, age, perceived health status, income quintile, chronic disease type, and medical service use experience were composed as sub-factors.
Results: As a result of analyzing the multiple regression model, it was found that education level, income quintile, age, occupation, perceived health status, and pri- vate health insurance subscription were important factors influencing the awareness of the health care system. This showed a positive effect in the higher the education, the higher the income quintile, the higher the age from under 60, the better the perceived health status, the occupation is ‘paid work’, and the private health insurance subscription.
Conclusions: It is meaningful that it was found that the awareness of the health care system was low in the low-educational and low-income groups, and that it empirically analyzed and proposed the need for a policy to improve awareness.
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KEYWORD
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Health care system, Medical service, Patient experience, Patient satisfaction, Awareness
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